- The display units included in the first starter kit are intended for demonstration and are available for sale to end users. These frames are not support no-reason returns and not recommended for reglazing.
- We do not support no-reason returns for products purchased from opticians, nor do we encourage opticians to accept in-store returns from customers.
- Since our product are considered a personal product, and, each customer has the opportunity to try on the glasses in-store, ensuring they are a perfect fit and that all functionalities meet their expectations before making a purchase.
- However, for purchasers of progressive lenses, if discomfort is experienced within 60 days, a single free replacement with single vision lenses is a special support to our Preferred Partner. * Note: First-time progressive lens users are not recommended to start with Progressive lenses.